Our Product Experts are available to answer any questions that you might have about our extensive inventory. Our Product Experts are based in Southern California and our Expert advise is always free.
If we don't have the answer to your question, we will find the answer for you.
Do the products you sell include the Full Manufacturers Warranty?
Yes - All products sold by Red Sail Marine include the Full Manufacturers warranty, along with our 30 day return policy.
How will I know if the item I ordered is Oversized?
Prior to shipping your order, one of our Product Experts will contact you to let you know that your item will require special oversized delivery.
Do you offer Price Matching?
Price matching my be available on your item. Call one of our Product Experts to ask.
What if my product is Hazmat?
Prior to shipping your order, one of our Product Experts will contact you to let you know that your order requires special Hazmat delivery. Hazmat items can only ship via UPS ground to the lower 48 states.
What Delivery Methods do you use?
Red Sail Marine ships most orders via USPS, UPS and FedEx. Will call is available in Southern California. Please contact us to see if your item is available for local pick up.
Do you offer Free Shipping?
Yes!. with No Minimum Order. Red Sail Marine will deliver your order free of any shipping fees. Oversized items may require special delivery. We will contact you prior to shipping your order should any special handling fees be required on your order.
Do you offer installation?
Red Sail Marine does not offer any installation services at this time. We have some recommendations for certain States. Contact a Product Expert for more details.
I need to speak to the Manufacturer, Do you have the number?
Yes! If you look up the product, you will find the phone number, along with website for each manufacturer that Red Sail Marine carries.
I need to return my order, what now?
Returns are always excepted within 30 days from the date you received your order. If you would like to make a return, please us our easy returns available here:
Do you deliver to Alaska and Hawaii?
Yes! Please note that items exceeding 5 pounds that cannot be shipped via USPS will be charged shipping. Shipping is calculated at checkout on orders exceeding 5 pounds that are unable to be shipped via USPS.
Do you ship outside the USA?
At this time we only ship to all 50 States, along with Guam and Puerto Rico.
How do I contact a Product Expert?
Hours: Monday - Friday (Excluding Holidays) 10 am - 5 pm Pacific Time
By email firstname.lastname@example.org